How to request local handling for shipments

When your shipment is on the way and needs local handling services, such as customs, terminal handling, or delivery, our new local handling booking flow is the perfect solution.

1. If you're a customer or shipper, please follow these steps.

2. If you're a supplier or consignee, make sure to follow these steps.

Perfect for CIF or CFR imports or other shipments with pre-booked freight, customers can easily input tracking details into Shypple and discuss services with their freight forwarder in minutes. But: make sure you input your booking well in advance - before shipment arrival - to guarantee yourself with the best provided services by Shypple.                                                                                     

Enter your tracking number (MBL, Booking, or container number) along with the carrier and required services. In less than a minute, your request is generated. Your dedicated contact person is notified, organizes the request, and activates tracking. Now, you can easily monitor your shipment.

                                                                                                                                  Step by step as consignee

1. In the main menu bar, under ‘Create’, go to ‘Local handling request’.

   

2. Input your shared reference: This reference is visible to all parties collaborating on the shipment.

3. Provide tracking key: Input at least one tracking key, preferably the Booking or MBL number. (Read more on how our tracking works)

4. Insert carrier details: Enter the carrier information associated with your shipment.

   

5. Select preferred services: Choose the services you require for your shipment.

6. Click "Create Request": Initiate the request by clicking the "Create Request" button.

7. Shipment created confirmation: You can now go to the Shipment page to view your shipment in the platform.

8. Within minutes the tracking is activated, and our operations team will get started on handling your requested services shortly.

Step by step as shipper

1. To create a CIF shipment or handling request, you have to click on the upper left button “create”. Multiple options will appear, you should select the last one 'Local handling' to create a CIF shipment or handling request.

2. As a shared reference, you may use the customer's PO number, paired with your company name. As you are the supplier, mark your role as the Shipper, with the consignee being the company for which the booking is made.

   💡 Make sure that you always select the company with the icon
   of a building in front of it, as shown in the picture below.

3. 
   

4. When you get the Master Bill of Lading (BL) from the carrier, add the tracking information. Just use one of these: BL number, booking number, or container number. Our platform will then track all containers linked to the given booking or BL number.

5. Select preferred services: Choose the services you require for your shipment.

6. Click "Create Request": Initiate the request by clicking the "Create Request" button.

7. Shipment created confirmation: You can now go to the Shipment page to view your shipment in the platform.

8. Now you're ready to add documents to the shipment. Go to the correct shipment via the 'Shipments' tab.

   

9. After you open the shipment, you click on the document tab in the shipment. Here you can drag and drop the documents you would like to add.

   

10. When uploading the documents, make sure you select all parties, so all of your shipment partners can actually view the documents.

    1. For the consignee, it's crucial to add the following documents:

       1. Master Bill of Lading

       2. Commercial invoice

       3. Packing list

       4. Other important documents

    

11. After you have done this, your customer gets a notification of the shipment and can follow the shipment tracking.