---
title: 📞 Contact us
description: How to reach us via phone and email.
---

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1. [Knowledge base](https://help.shypple.com/en?hsLang=en)
2. [Contact](https://help.shypple.com/en/contact?hsLang=en)

# 📞 Contact us

## How to reach us via phone and email.

### Operations Sea

| **Team** | **Phone number** | **Email (old)** | **New email (since October 2024)** |
| --- | --- | --- | --- |
| Sea Import Dry | +31 10 600 2501 | [import@shypple.com](mailto:import@shypple.com) | [nl.importsea@shypple.com](mailto:nl.importsea@shypple.com) |
| Sea Import Fresh | +31 10 600 2502 | [fresh@milestonefresh.nl](mailto:fresh@milestonefresh.nl) | [nl.importsea@shypplefresh.com](mailto:nl.importsea@shypplefresh.com) |
| Sea Export Dry/Fresh | +31 10 600 2504 | [export@shypple.com](mailto:export@shypple.com) | [nl.exportsea@shypple.com](mailto:nl.exportsea@shypple.com) |

 

Operations Air

| **Team** | **Phone number** | **Email** | **New email (since October 2024)** |
| --- | --- | --- | --- |
| Air Import Dry | +31 10 600 2506 | [importair@milestonelogistics.nl](mailto:importair@milestonelogistics.nl) | [ams.importair@shypple.com](mailto:ams.importair@shypple.com) |
| Air Export Dry | +31 10 600 2507 | [exportair@milestonelogistics.nl](mailto:exportair@milestonelogistics.nl) | [ams.exportair@shypple.com](mailto:ams.exportair@shypple.com) |
| Air Import Fresh | +31 10 600 2508 | [importair@milestonefresh.nl](mailto:importair@milestonefresh.nl) | [ams.importair@shypplefresh.com](mailto:ams.importair@shypplefresh.com) |
| Air Export Fresh | +31 10 600 2509 | [air@milestonefresh.nl](mailto:air@milestonefresh.nl) | [ams.exportair@shypplefresh.com](mailto:ams.exportair@shypplefresh.com) |

### Other teams

| **Team** | **Phone number** | **Email** | **New Email (since October 2024)** |
| --- | --- | --- | --- |
| General | +31 10 600 2500 | [info@shypple.com](mailto:info@shypple.com) | [info@shypple.com](mailto:info@shypple.com) |
| Team Belgium | +32 3 302 00 45 | [info@shypple.com](mailto:info@shypple.com) | [info@shypple.com](mailto:info@shypple.com) |
| Warehouse | +31 10 600 2510 | [warehouse@milestonelogistics.nl](mailto:warehouse@milestonelogistics.nl) | [warehouse@shypple.com](mailto:warehouse@shypple.com) |
| Finance AR/debiteuren Shypple | +31 10 600 2511 | [finance@shypple.com](mailto:finance@shypple.com) | [finance@shypple.com](mailto:finance@shypple.com) |
| Finance AP/crediteuren Shypple | +31 10 600 2511 |   | [admin@shypple.com ](mailto:admin@shypple.com) |
| Finance AR/debiteuren **Shypple Fresh** | +31 10 600 2511 |   | [finance@shypplefresh.com](mailto:%20finance@shypplefresh.com) |
| Finance AP/crediteuren **Shypple Fresh ** | +31 10 600 2511 |   | [admin@shypplefresh.com](mailto:admin@shypplefresh.com) |
| Customs | +31 10 600 2512 | [customs@shypple.com](mailto:customs@shypple.com) | [nl.customs@shypple.com](mailto:nlrtm.customs@shypple.com) |
| Customs Fresh |   |   | [nl.customs@shypplefresh.com](mailto:nl.customs@shypplefresh.com) |
| Rates & quotes | +31 10 600 2513 | [salessea@shypple.com](mailto:salessea@shypple.com)  | [salessea@shypple.com](mailto:salessea@shypple.com)  |
| Team Asia |   |   | teamasia@shypple.com |

 

### How to find the details of my contact person in the Shypple platform? 

Finding your freight forwarder's contact information is a breeze! You'll discover it in their email signature or by simply hovering over their name in the [shipment chat.](https://app.shypple.com/)

![Screenshot 2024-09-25 at 09.33.55](https://help.shypple.com/hs-fs/hubfs/Screenshot%202024-09-25%20at%2009.33.55.png?width=356&height=211&name=Screenshot%202024-09-25%20at%2009.33.55.png)

 

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