The shipment timeline: your roadmap to a smooth sailing

Our shipment timeline is a valuable feature on your shipment page. Here's how it can make your shipping experience smoother:

1. Effortless navigation: Easily navigate through the details of your shipment, ensuring you're always in control and well-informed.

2. Milestone tracking: Keep an organized overview of essential shipment milestones and tasks, so you never miss a beat.

3. Phase awareness: Quickly identify which phase your shipment is currently in, helping you anticipate and plan accordingly.

4. Centralized information: Access the most critical addresses and dates in one place, simplifying your shipping process.

💪🏼 Learn how to work with the shipment timeline

How to work with the shipment timeline

Timeline sections

Your shipment timeline is your compass, guiding you through every step of your shipping adventure. It's divided into four distinct phases, each tailored to your specific services and shipment direction:

1. Quotation (Visible During Quote Phase Only): When you're in the quoting phase, this box will provide essential information related to your shipment's cost estimates and options.

2. Origin: As your journey begins, the 'Origin' phase keeps you informed about everything happening at the starting point of your shipment.

3. In-Transit: While your shipment is en route, the 'In-Transit' phase ensures you stay up-to-date with real-time tracking and progress updates.

4. Destination: Finally, when you're nearing your destination, this phase provides valuable insights into what to expect upon arrival.

To keep things streamlined and focused, completed phases and milestones will automatically collapse. Plus, the information within these boxes adapts to the direction of your shipment, ensuring you have precisely the details you need for your journey.

1. 1. Reached Milestone: Congratulations, you've reached this milestone! For more detailed information about it, simply head to the 'Events' section.

   2. To-Do Milestone: These are tasks awaiting your attention. By clicking the link, you'll be directed to the corresponding task(s) on the relevant resource.

   3. Upcoming Milestone: These milestones lie ahead in your journey, waiting to be completed in the future. If no link is attached, it indicates that another party is responsible for achieving this milestone.

      Shipment milestones

      Within each phase, you'll discover milestones designed to guide you through your shipment's progress. These milestones come in three types:

2. Tracking tasks
   When there are tasks waiting for you to complete within a milestone, we've made it super simple to spot them – just look for the blue highlight! By clicking on the highlighted task, you'll be guided to the tab where you can quickly and easily check it off your list.
   ​

3. Visualizing your shipment's journey
   On the left of your shipment timeline, you'll find a map that beautifully illustrates the real-world progress of your shipment. When you hover over the vessel icon, a wealth of additional information magically appears. You can discover details about the shipment's status, the vessel itself, and even its precise location, all at your fingertips.